Events
Hotel manager access
Log in or create a hotel account
Use one email per hotel owner account. After login, you can prepare the property information guests and the AI concierge will rely on.
Use your hotel owner email to log in, or create a new hotel account to get started.
Platform admin
Manage hotel accounts separately from the hotel portal
Use this area to create hotel accounts on your side, review current client access, and enable or disable portal access when needed.
Security
Change Platform Admin Password
Update the password used to access this Platform Admin workspace.
Create hotel account
Email settings
SMTP Settings
Used for password recovery emails. The SMTP password is hidden after saving.
Not configured
Payment settings
Stripe Settings
Used for Stripe Checkout and webhook confirmation. Secret keys are hidden after saving.
Stripe not configured
Webhook missing
Hotel accounts
Use your platform admin credentials to manage hotel accounts.
Aurora Bay
Live content
Welcome
Aurora Bay Resort
The guest guide in your pocket
Hotel Guest Service Portal
Care for guests from one calm workspace
Keep maps, services, events, alerts, and AI concierge knowledge ready so guests can get help the moment they need it.
Use the demo login or create a new hotel account.
Account studio
Keep your hotel portal sharp, secure, and guest ready.
Manage guest access, property details, AI knowledge, team permissions, and billing from one polished workspace.
Guest QR Access
Use this hotel link and QR code on signage, rooms, or front desk materials so guests open the correct branded experience.
Download the QR for printed materials or print a ready-to-place guest service sign.
Security
Update the password used to access this hotel service portal.
User Management
Create hotel portal users and choose the sections each person can access.
Billing & Trial
Your plan, trial window, and first billing date will appear here after signup.
Trial ends without automatic billing
After your 7-day trial ends, this account will be disabled unless you continue service. Your card will not be charged automatically when the trial expires.
Log in to view guest service activity.
Guest Service Activity
Guest service activity
See how guests use the QR app to find help, open maps, discover events, and connect with hotel services.
Usage trends
Daily, weekly, and monthly activity
Feature usage
Guest interactions by app area
Device breakdown
Desktop, mobile, and tablet traffic
Log in to manage maps and property locations.
Available maps
No map selected
Choose the map guests should use, then add the places your team wants them to find easily.
Locations
Log in to manage amenities for guests.
Amenity Operations
Amenities
Manage guest-facing amenities, linked locations, request availability, and billable service setup.
Requestable
Billable
Info only
Feature off
Log in to review guest service requests.
Guest Requests
Amenity Request Queue
Newest amenity requests appear first and refresh automatically every 5 minutes.
Log in to manage events for guests.
Event Operations
Events
Manage the schedule, booking availability, capacity, and guest booking follow-up from one refined queue.
Bookable
Paid
Full
Off
Log in to send guest alerts.
Alerts
Send timely guest notices for safety updates, lost items, schedule changes, or service information.
Send a guest-facing notice that appears at the top of the hotel app. Limit: 280 characters.
Examples: “Do not enter the beach area due to strong currents.” or “A black wallet was turned in to the front desk.”